Ottrey Lodge
COBRAM, VIC82 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
1 regulatory decision on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
41%
47%
12%
Feeling at home
71%
18%
Feeling safe
71%
29%
Follow-up on concerns
24%
47%
24%
Food quality
18%
53%
29%
Having a voice
47%
29%
24%
How the home operates
41%
59%
Independence supported
41%
47%
12%
Staff are caring
59%
35%
Staff competence
29%
53%
18%
Things explained clearly
29%
47%
24%
Treated with respect
71%
29%
Total care minutes198 mins (target: 202)
Target
Registered nurse care minutes44 mins (target: 41)
Target
This facility delivers 198 minutes of hands-on care per resident per day. The government requires a minimum of 202 minutes, including 41 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
27.0 (avg: 24.4)About average
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Unplanned weight loss
2.0 (avg: 5.8)Better than most
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Falls
34.0 (avg: 31.5)About average
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
51.0 (avg: 37.6)Below average
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Antipsychotic medication use
24.0 (avg: 12.3)Below average
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