Ozcare Ozanam Villa - Clontarf
CLONTARF, QLDNot-for-Profit122 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 3.0
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
3 compliance issues, 1 regulatory decision on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
81%
14%
Feeling at home
43%
43%
10%
Feeling safe
86%
10%
Follow-up on concerns
38%
38%
19%
Food quality
29%
48%
19%
Having a voice
81%
14%
How the home operates
52%
29%
19%
Independence supported
81%
14%
Staff are caring
86%
14%
Staff competence
29%
62%
10%
Things explained clearly
48%
33%
14%
Treated with respect
71%
24%
Total care minutes202 mins (target: 207)
Target
Registered nurse care minutes46 mins (target: 42)
Target
This facility delivers 202 minutes of hands-on care per resident per day. The government requires a minimum of 207 minutes, including 42 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
14.0 (avg: 24.4)About average
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Unplanned weight loss
3.0 (avg: 5.8)Better than most
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Falls
27.0 (avg: 31.5)About average
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
34.0 (avg: 37.6)About average
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Antipsychotic medication use
17.0 (avg: 12.3)Below average
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