Parkdale Aged Care
PARKDALE, VICFor-Profit60 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 4.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q1 2025
3.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
54%
31%
15%
Feeling at home
54%
23%
15%
Feeling safe
69%
31%
Follow-up on concerns
46%
46%
Food quality
15%
46%
23%
15%
Having a voice
38%
46%
15%
How the home operates
31%
46%
23%
Independence supported
38%
46%
15%
Staff are caring
46%
46%
Staff competence
38%
31%
31%
Things explained clearly
23%
23%
54%
Treated with respect
62%
31%
Total care minutes202 mins (target: 220)
Target
Registered nurse care minutes44 mins (target: 44)
Target
This facility delivers 202 minutes of hands-on care per resident per day. The government requires a minimum of 220 minutes, including 44 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
2.0 (avg: 1.2)Below average
AvgAvg
Use of restrictive practices
49.0 (avg: 24.4)Below average
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Unplanned weight loss
4.0 (avg: 5.8)Better than most
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Falls
20.0 (avg: 31.5)Better than most
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Polypharmacy (5+ medications)
27.0 (avg: 37.6)Better than most
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Antipsychotic medication use
2.0 (avg: 12.3)Better than most
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