Peacehaven

NORWOOD, TASNot-for-Profit126 beds
Experience 3.0Compliance 5.0Staffing 2.0Quality 3.0
DementiaTerminal illness

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
2.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
3.0Q2 2025
3.0Q3 2025
3.0Q4 2025
3.0Q1 2026

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

53%
27%
13%

Feeling at home

80%
13%

Feeling safe

73%
13%

Follow-up on concerns

27%
47%
27%

Food quality

27%
53%
13%

Having a voice

73%
20%

How the home operates

20%
47%
33%

Independence supported

67%
27%

Staff are caring

60%
33%

Staff competence

20%
53%
27%

Things explained clearly

40%
40%
20%

Treated with respect

33%
60%
Total care minutes220 mins (target: 222)
Target
Registered nurse care minutes41 mins (target: 45)
Target
Did not meet care minute targets

This facility delivers 220 minutes of hands-on care per resident per day. The government requires a minimum of 222 minutes, including 45 minutes delivered by registered nurses.

Use of restrictive practices
33.0 (avg: 24.4)Below average
Avg
Unplanned weight loss
6.0 (avg: 5.8)About average
Avg
Falls
33.0 (avg: 31.5)About average
Avg
Polypharmacy (5+ medications)
71.0 (avg: 37.6)Below average
Avg
Antipsychotic medication use
11.0 (avg: 12.3)About average
Avg