Pearl Supported Care

FANNIE BAY, NT85 beds
Experience 3.0Compliance 5.0Staffing 4.0Quality 4.0
Dementia

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
4.0

Care minutes and staffing levels

Quality Measures(22% of rating)
4.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

25 compliance issues on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

62%
31%

Feeling at home

56%
38%

Feeling safe

88%

Follow-up on concerns

38%
50%
12%

Food quality

12%
81%

Having a voice

69%
25%

How the home operates

31%
56%

Independence supported

38%
50%

Staff are caring

50%
44%

Staff competence

38%
44%
19%

Things explained clearly

44%
25%
31%

Treated with respect

56%
31%
12%
Total care minutes215 mins (target: 229)
Target
Registered nurse care minutes62 mins (target: 46)
Target
Did not meet total care minutes target

This facility delivers 215 minutes of hands-on care per resident per day. The government requires a minimum of 229 minutes, including 46 minutes delivered by registered nurses.

Use of restrictive practices
22.0 (avg: 24.4)About average
Avg
Unplanned weight loss
5.0 (avg: 5.8)About average
Avg
Falls
28.0 (avg: 31.5)About average
Avg
Major injury from a fall
4.0 (avg: 2.3)Below average
Avg
Polypharmacy (5+ medications)
31.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
15.0 (avg: 12.3)About average
Avg