Penshurst Nursing Home
PENSHURST, VICGovernment19 beds
5.0
Experience 4.0Compliance 5.0Staffing 5.0Quality 4.0
Overall Rating
5.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
5.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
92%
Feeling at home
100%
Feeling safe
100%
Follow-up on concerns
75%
25%
Food quality
50%
50%
Having a voice
83%
17%
How the home operates
58%
42%
Independence supported
33%
58%
Staff are caring
92%
Staff competence
33%
67%
Things explained clearly
17%
75%
Treated with respect
75%
25%
Total care minutes250 mins (target: 201)
Target
Registered nurse care minutes81 mins (target: 41)
Target
This facility delivers 250 minutes of hands-on care per resident per day. The government requires a minimum of 201 minutes, including 41 minutes delivered by registered nurses.
Care minutes trend
Unplanned weight loss
4.0 (avg: 5.8)Better than most
AvgAvg
Falls
22.0 (avg: 31.5)Better than most
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Polypharmacy (5+ medications)
60.0 (avg: 37.6)Below average
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Antipsychotic medication use
20.0 (avg: 12.3)Below average
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