Polish Retirement Home

BAYSWATER, VIC30 beds
Experience 5.0Compliance 5.0Staffing 0.0Quality 5.0
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Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
5.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
0.0

Care minutes and staffing levels

Quality Measures(22% of rating)
5.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

5 regulatory decisions on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating declining
5.0Q1 2025
5.0Q2 2025
4.0Q3 2025
0.0Q4 2025

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

90%
10%

Feeling at home

90%
10%

Feeling safe

90%
10%

Follow-up on concerns

70%
20%
10%

Food quality

60%
30%
10%

Having a voice

90%
10%

How the home operates

60%
40%

Independence supported

70%
20%
10%

Staff are caring

100%

Staff competence

90%
10%

Things explained clearly

80%
10%
10%

Treated with respect

90%
10%
Total care minutes

Data not available

Registered nurse care minutes

Data not available

Did not meet care minute targets

This facility delivers N/A minutes of hands-on care per resident per day. The government requires a minimum of 172 minutes, including 36 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q3 2024Q1 2025Q3 2025
Pressure injuries
1.0 (avg: 1.2)Better than most
Avg
Use of restrictive practices
35.0 (avg: 24.4)Below average
Avg
Unplanned weight loss
5.0 (avg: 5.8)About average
Avg
Falls
18.0 (avg: 31.5)Better than most
Avg
Polypharmacy (5+ medications)
13.0 (avg: 37.6)Better than most
Avg
Antipsychotic medication use
9.0 (avg: 12.3)About average
Avg