Prom Country Aged Care
FOSTER, VIC70 beds
4.0
Experience 3.0Compliance 5.0Staffing 4.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
43%
43%
14%
Feeling at home
50%
21%
29%
Feeling safe
64%
29%
Follow-up on concerns
50%
36%
14%
Food quality
29%
50%
21%
Having a voice
79%
21%
How the home operates
43%
43%
14%
Independence supported
50%
43%
Staff are caring
64%
36%
Staff competence
43%
43%
14%
Things explained clearly
50%
21%
29%
Treated with respect
50%
50%
Total care minutes204 mins (target: 211)
Target
Registered nurse care minutes53 mins (target: 42)
Target
This facility delivers 204 minutes of hands-on care per resident per day. The government requires a minimum of 211 minutes, including 42 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
21.0 (avg: 24.4)About average
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Unplanned weight loss
4.0 (avg: 5.8)Better than most
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Falls
42.0 (avg: 31.5)Below average
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
32.0 (avg: 37.6)About average
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Antipsychotic medication use
12.0 (avg: 12.3)About average
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