Redcliffe Aged Care Service
CLONTARF, QLDFor-Profit63 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
75%
25%
Feeling at home
75%
25%
Feeling safe
92%
Follow-up on concerns
83%
17%
Food quality
33%
42%
25%
Having a voice
83%
17%
How the home operates
92%
Independence supported
75%
25%
Staff are caring
92%
Staff competence
92%
Things explained clearly
83%
17%
Treated with respect
75%
17%
Total care minutes190 mins (target: 205)
Target
Registered nurse care minutes48 mins (target: 41)
Target
This facility delivers 190 minutes of hands-on care per resident per day. The government requires a minimum of 205 minutes, including 41 minutes delivered by registered nurses.
Pressure injuries
2.0 (avg: 1.2)Below average
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Use of restrictive practices
33.0 (avg: 24.4)Below average
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Unplanned weight loss
9.0 (avg: 5.8)Below average
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Falls
36.0 (avg: 31.5)About average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
50.0 (avg: 37.6)Below average
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Antipsychotic medication use
2.0 (avg: 12.3)Better than most
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