Residency by Dillons Narrogin
NARROGIN, WAFor-Profit50 beds
4.0
Experience 3.0Compliance 4.0Staffing 3.0Quality 5.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
67%
17%
17%
Feeling at home
83%
Feeling safe
83%
17%
Follow-up on concerns
92%
Food quality
17%
50%
25%
Having a voice
83%
17%
How the home operates
25%
75%
Independence supported
25%
58%
17%
Staff are caring
67%
33%
Staff competence
33%
42%
25%
Things explained clearly
25%
33%
42%
Treated with respect
67%
33%
Total care minutes199 mins (target: 209)
Target
Registered nurse care minutes49 mins (target: 42)
Target
This facility delivers 199 minutes of hands-on care per resident per day. The government requires a minimum of 209 minutes, including 42 minutes delivered by registered nurses.
Use of restrictive practices
2.0 (avg: 24.4)Better than most
AvgAvg
Unplanned weight loss
8.0 (avg: 5.8)About average
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Falls
23.0 (avg: 31.5)Better than most
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Polypharmacy (5+ medications)
38.0 (avg: 37.6)About average
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Antipsychotic medication use
3.0 (avg: 12.3)Better than most
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