Resthaven Mitcham
KINGSWOOD, SANot-for-Profit117 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 4.0
Terminal illnessCaters for cultural, spiritual or ethical food requirementsDementia
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
3 compliance issues on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
61%
39%
Feeling at home
61%
35%
Feeling safe
78%
22%
Follow-up on concerns
43%
39%
13%
Food quality
30%
43%
26%
Having a voice
57%
30%
How the home operates
39%
57%
Independence supported
57%
26%
Staff are caring
48%
52%
Staff competence
30%
61%
Things explained clearly
26%
57%
17%
Treated with respect
61%
39%
Total care minutes215 mins (target: 211)
Target
Registered nurse care minutes46 mins (target: 43)
Target
This facility delivers 215 minutes of hands-on care per resident per day. The government requires a minimum of 211 minutes, including 43 minutes delivered by registered nurses.
Use of restrictive practices
27.0 (avg: 24.4)About average
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Unplanned weight loss
4.0 (avg: 5.8)Better than most
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Falls
34.0 (avg: 31.5)About average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
35.0 (avg: 37.6)About average
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Antipsychotic medication use
9.0 (avg: 12.3)About average
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