RFBI Armidale Masonic Village
ARMIDALE, NSWNot-for-Profit62 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 2.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
2.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
79%
21%
Feeling at home
93%
Feeling safe
86%
14%
Follow-up on concerns
64%
36%
Food quality
21%
64%
14%
Having a voice
57%
29%
How the home operates
21%
64%
14%
Independence supported
50%
36%
14%
Staff are caring
79%
21%
Staff competence
64%
36%
Things explained clearly
43%
57%
Treated with respect
79%
21%
Total care minutes214 mins (target: 220)
Target
Registered nurse care minutes48 mins (target: 45)
Target
This facility delivers 214 minutes of hands-on care per resident per day. The government requires a minimum of 220 minutes, including 45 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
19.0 (avg: 24.4)About average
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Unplanned weight loss
13.0 (avg: 5.8)Below average
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Falls
34.0 (avg: 31.5)About average
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Polypharmacy (5+ medications)
42.0 (avg: 37.6)About average
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Antipsychotic medication use
21.0 (avg: 12.3)Below average
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