RFBI Bathurst Masonic Village

BATHURST, NSWNot-for-Profit45 beds
Experience 4.0Compliance 5.0Staffing 3.0Quality 4.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
4.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

77%
23%

Feeling at home

77%
15%

Feeling safe

69%
31%

Follow-up on concerns

23%
62%

Food quality

54%
31%
15%

Having a voice

69%
15%
15%

How the home operates

62%
31%

Independence supported

62%
31%

Staff are caring

62%
38%

Staff competence

46%
54%

Things explained clearly

38%
38%
23%

Treated with respect

92%
Total care minutes207 mins (target: 215)
Target
Registered nurse care minutes44 mins (target: 44)
Target
Did not meet total care minutes target

This facility delivers 207 minutes of hands-on care per resident per day. The government requires a minimum of 215 minutes, including 44 minutes delivered by registered nurses.

Pressure injuries
2.0 (avg: 1.2)Below average
Avg
Use of restrictive practices
9.0 (avg: 24.4)Better than most
Avg
Unplanned weight loss
5.0 (avg: 5.8)About average
Avg
Falls
33.0 (avg: 31.5)About average
Avg
Polypharmacy (5+ medications)
33.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
7.0 (avg: 12.3)About average
Avg