Riverside Hostel
ROBINVALE, VICGovernment30 beds
5.0
Experience 4.0Compliance 5.0Staffing 5.0Quality 4.0
Overall Rating
5.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable5.0Q1 2025
5.0Q2 2025
5.0Q3 2025
5.0Q4 2025
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
100%
Feeling at home
92%
Feeling safe
92%
Follow-up on concerns
100%
Food quality
33%
42%
25%
Having a voice
92%
How the home operates
75%
25%
Independence supported
100%
Staff are caring
100%
Staff competence
75%
25%
Things explained clearly
100%
Treated with respect
100%
Total care minutes272 mins (target: 186)
Target
Registered nurse care minutes70 mins (target: 39)
Target
This facility delivers 272 minutes of hands-on care per resident per day. The government requires a minimum of 186 minutes, including 39 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Unplanned weight loss
19.0 (avg: 5.8)Below average
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Falls
17.0 (avg: 31.5)Better than most
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Polypharmacy (5+ medications)
79.0 (avg: 37.6)Below average
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Antipsychotic medication use
44.0 (avg: 12.3)Below average
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