Riverview Aged Care
DONALD, VICGovernment12 beds
5.0
Experience 4.0Compliance 5.0Staffing 5.0Quality 4.0
Overall Rating
5.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable5.0Q1 2025
5.0Q2 2025
5.0Q3 2025
5.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
62%
25%
12%
Feeling at home
88%
12%
Feeling safe
88%
12%
Follow-up on concerns
62%
25%
12%
Food quality
12%
38%
50%
Having a voice
75%
25%
How the home operates
75%
12%
12%
Independence supported
88%
12%
Staff are caring
75%
25%
Staff competence
88%
12%
Things explained clearly
88%
12%
Treated with respect
88%
12%
Total care minutes374 mins (target: 182)
Target
Registered nurse care minutes201 mins (target: 38)
Target
This facility delivers 374 minutes of hands-on care per resident per day. The government requires a minimum of 182 minutes, including 38 minutes delivered by registered nurses.
Care minutes trend
Unplanned weight loss
11.0 (avg: 5.8)Below average
AvgAvg
Falls
25.0 (avg: 31.5)Better than most
AvgAvg
Polypharmacy (5+ medications)
56.0 (avg: 37.6)Below average
AvgAvg