Ruby Manor
CARRAMAR, NSW90 beds
4.0
Experience 4.0Compliance 4.0Staffing 3.0Quality 4.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
2 regulatory decisions on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
59%
24%
18%
Feeling at home
47%
29%
12%
12%
Feeling safe
76%
18%
Follow-up on concerns
53%
24%
24%
Food quality
35%
35%
18%
12%
Having a voice
71%
12%
12%
How the home operates
71%
29%
Independence supported
65%
18%
18%
Staff are caring
71%
18%
12%
Staff competence
53%
29%
18%
Things explained clearly
65%
18%
12%
Treated with respect
76%
24%
Total care minutes220 mins (target: 228)
Target
Registered nurse care minutes46 mins (target: 46)
Target
This facility delivers 220 minutes of hands-on care per resident per day. The government requires a minimum of 228 minutes, including 46 minutes delivered by registered nurses.
Use of restrictive practices
20.0 (avg: 24.4)About average
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Unplanned weight loss
2.0 (avg: 5.8)Better than most
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Falls
36.0 (avg: 31.5)About average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
40.0 (avg: 37.6)About average
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Antipsychotic medication use
9.0 (avg: 12.3)About average
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