Sienna Grange Aged Care
PORT MACQUARIE, NSWFor-Profit68 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 5.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
86%
14%
Feeling at home
93%
Feeling safe
93%
Follow-up on concerns
57%
29%
14%
Food quality
14%
57%
29%
Having a voice
100%
How the home operates
57%
43%
Independence supported
86%
14%
Staff are caring
79%
21%
Staff competence
57%
43%
Things explained clearly
64%
21%
14%
Treated with respect
86%
14%
Total care minutes224 mins (target: 224)
Target
Registered nurse care minutes49 mins (target: 45)
Target
This facility delivers 224 minutes of hands-on care per resident per day. The government requires a minimum of 224 minutes, including 45 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
25.0 (avg: 24.4)About average
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Unplanned weight loss
3.0 (avg: 5.8)Better than most
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Falls
17.0 (avg: 31.5)Better than most
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Polypharmacy (5+ medications)
19.0 (avg: 37.6)Better than most
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Antipsychotic medication use
15.0 (avg: 12.3)About average
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