South Port Community Residential Home
ALBERT PARK, VIC30 beds
Overall Rating
No rating data available
Rating Breakdown
Residents' Experience(33% of rating)
5.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
2 compliance issues on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
5.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
92%
Feeling at home
83%
17%
Feeling safe
83%
17%
Follow-up on concerns
67%
25%
Food quality
50%
42%
Having a voice
83%
How the home operates
83%
17%
Independence supported
92%
Staff are caring
83%
17%
Staff competence
67%
33%
Things explained clearly
83%
17%
Treated with respect
58%
42%
Total care minutes239 mins (target: 228)
Target
Registered nurse care minutes60 mins (target: 45)
Target
This facility delivers 239 minutes of hands-on care per resident per day. The government requires a minimum of 228 minutes, including 45 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
16.0 (avg: 24.4)About average
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Falls
24.0 (avg: 31.5)Better than most
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Major injury from a fall
4.0 (avg: 2.3)Below average
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Polypharmacy (5+ medications)
17.0 (avg: 37.6)Better than most
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