Southern Cross Care Assumption Villa Residential Aged Care

LEETON, NSW50 beds
Experience 4.0Compliance 5.0Staffing 3.0Quality 3.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

54%
46%

Feeling at home

62%
31%

Feeling safe

69%
31%

Follow-up on concerns

46%
54%

Food quality

31%
54%
15%

Having a voice

92%

How the home operates

54%
38%

Independence supported

38%
38%
23%

Staff are caring

62%
38%

Staff competence

46%
46%

Things explained clearly

31%
38%
31%

Treated with respect

54%
46%
Total care minutes227 mins (target: 215)
Target
Registered nurse care minutes48 mins (target: 44)
Target
Met both targets

This facility delivers 227 minutes of hands-on care per resident per day. The government requires a minimum of 215 minutes, including 44 minutes delivered by registered nurses.

Use of restrictive practices
7.0 (avg: 24.4)Better than most
Avg
Unplanned weight loss
6.0 (avg: 5.8)About average
Avg
Falls
38.0 (avg: 31.5)Below average
Avg
Major injury from a fall
4.0 (avg: 2.3)Below average
Avg
Polypharmacy (5+ medications)
43.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
5.0 (avg: 12.3)Better than most
Avg