Southport Lodge
SOUTHPORT, QLDFor-Profit36 beds
5.0
Experience 5.0Compliance 5.0Staffing 5.0Quality 5.0
Overall Rating
5.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
5.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
3 regulatory decisions on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
5.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
92%
Feeling at home
83%
Feeling safe
83%
17%
Follow-up on concerns
50%
42%
Food quality
42%
42%
17%
Having a voice
83%
17%
How the home operates
67%
33%
Independence supported
92%
Staff are caring
92%
Staff competence
67%
25%
Things explained clearly
75%
17%
Treated with respect
75%
25%
Total care minutes175 mins (target: 198)
Target
Registered nurse care minutes48 mins (target: 41)
Target
This facility delivers 175 minutes of hands-on care per resident per day. The government requires a minimum of 198 minutes, including 41 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
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Unplanned weight loss
7.0 (avg: 5.8)About average
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Falls
11.0 (avg: 31.5)Better than most
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Polypharmacy (5+ medications)
58.0 (avg: 37.6)Below average
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