Springwood Terrace Care Community
SPRINGWOOD, QLDFor-Profit137 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 5.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
88%
Feeling at home
73%
19%
Feeling safe
92%
Follow-up on concerns
65%
15%
15%
Food quality
46%
31%
15%
Having a voice
88%
How the home operates
50%
35%
12%
Independence supported
85%
12%
Staff are caring
85%
Staff competence
54%
31%
15%
Things explained clearly
54%
31%
15%
Treated with respect
73%
23%
Total care minutes218 mins (target: 226)
Target
Registered nurse care minutes49 mins (target: 45)
Target
This facility delivers 218 minutes of hands-on care per resident per day. The government requires a minimum of 226 minutes, including 45 minutes delivered by registered nurses.
Use of restrictive practices
20.0 (avg: 24.4)About average
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Unplanned weight loss
5.0 (avg: 5.8)About average
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Falls
26.0 (avg: 31.5)Better than most
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
42.0 (avg: 37.6)About average
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Antipsychotic medication use
10.0 (avg: 12.3)About average
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