St Andrew's Village Byron Bay
BYRON BAY, NSW40 beds
4.0
Experience 4.0Compliance 4.0Staffing 4.0Quality 5.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
100%
Feeling at home
92%
Feeling safe
92%
Follow-up on concerns
75%
17%
Food quality
42%
50%
Having a voice
100%
How the home operates
67%
25%
Independence supported
92%
Staff are caring
75%
25%
Staff competence
58%
33%
Things explained clearly
75%
25%
Treated with respect
92%
Total care minutes164 mins (target: 161)
Target
Registered nurse care minutes43 mins (target: 34)
Target
This facility delivers 164 minutes of hands-on care per resident per day. The government requires a minimum of 161 minutes, including 34 minutes delivered by registered nurses.
Use of restrictive practices
10.0 (avg: 24.4)Better than most
AvgAvg
Unplanned weight loss
4.0 (avg: 5.8)Better than most
AvgAvg
Falls
15.0 (avg: 31.5)Better than most
AvgAvg
Polypharmacy (5+ medications)
21.0 (avg: 37.6)Better than most
AvgAvg