St Catherine's Aged Care Services
EASTWOOD, NSW99 beds
5.0
Experience 5.0Compliance 5.0Staffing 3.0Quality 5.0
Overall Rating
5.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
5.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
73%
27%
Feeling at home
93%
Feeling safe
87%
13%
Follow-up on concerns
73%
27%
Food quality
47%
40%
13%
Having a voice
87%
How the home operates
87%
13%
Independence supported
67%
20%
13%
Staff are caring
93%
Staff competence
67%
33%
Things explained clearly
80%
20%
Treated with respect
87%
13%
Total care minutes220 mins (target: 215)
Target
Registered nurse care minutes46 mins (target: 43)
Target
This facility delivers 220 minutes of hands-on care per resident per day. The government requires a minimum of 215 minutes, including 43 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
10.0 (avg: 24.4)Better than most
AvgAvg
Falls
26.0 (avg: 31.5)Better than most
AvgAvg
Polypharmacy (5+ medications)
32.0 (avg: 37.6)About average
AvgAvg
Antipsychotic medication use
1.0 (avg: 12.3)Better than most
AvgAvg