St Vincent's Care Services Maroochydore

MAROOCHYDORE, QLD135 beds
Experience 4.0Compliance 5.0Staffing 4.0Quality 3.0
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Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
4.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

3 compliance issues, 1 regulatory decision on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

67%
20%
13%

Feeling at home

60%
27%

Feeling safe

73%
27%

Follow-up on concerns

20%
40%
40%

Food quality

33%
47%
13%

Having a voice

80%
20%

How the home operates

40%
60%

Independence supported

73%
27%

Staff are caring

67%
27%

Staff competence

13%
87%

Things explained clearly

47%
53%

Treated with respect

73%
20%
Total care minutes211 mins (target: 205)
Target
Registered nurse care minutes50 mins (target: 41)
Target
Met both targets

This facility delivers 211 minutes of hands-on care per resident per day. The government requires a minimum of 205 minutes, including 41 minutes delivered by registered nurses.

Use of restrictive practices
20.0 (avg: 24.4)About average
Avg
Unplanned weight loss
5.0 (avg: 5.8)About average
Avg
Falls
25.0 (avg: 31.5)Better than most
Avg
Major injury from a fall
3.0 (avg: 2.3)About average
Avg
Polypharmacy (5+ medications)
35.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
10.0 (avg: 12.3)About average
Avg