St Vincent's Care Services Toowoomba - Hostel
TOOWOOMBA, QLD84 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 2.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
2.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
79%
21%
Feeling at home
43%
57%
Feeling safe
86%
14%
Follow-up on concerns
50%
50%
Food quality
21%
57%
21%
Having a voice
93%
How the home operates
29%
64%
Independence supported
86%
14%
Staff are caring
79%
21%
Staff competence
43%
50%
Things explained clearly
57%
43%
Treated with respect
71%
29%
Total care minutes207 mins (target: 216)
Target
Registered nurse care minutes48 mins (target: 44)
Target
This facility delivers 207 minutes of hands-on care per resident per day. The government requires a minimum of 216 minutes, including 44 minutes delivered by registered nurses.
Use of restrictive practices
22.0 (avg: 24.4)About average
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Unplanned weight loss
8.0 (avg: 5.8)About average
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Falls
34.0 (avg: 31.5)About average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
46.0 (avg: 37.6)Below average
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Antipsychotic medication use
13.0 (avg: 12.3)About average
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