Sunnyside House
CAMPERDOWN, VIC40 beds
4.0
Experience 4.0Compliance 5.0Staffing 4.0Quality 2.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
2.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating declining5.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
83%
17%
Feeling at home
83%
17%
Feeling safe
100%
Follow-up on concerns
33%
67%
Food quality
58%
33%
Having a voice
75%
25%
How the home operates
33%
67%
Independence supported
42%
58%
Staff are caring
83%
17%
Staff competence
25%
67%
Things explained clearly
17%
50%
33%
Treated with respect
67%
33%
Total care minutes198 mins (target: 194)
Target
Registered nurse care minutes48 mins (target: 40)
Target
This facility delivers 198 minutes of hands-on care per resident per day. The government requires a minimum of 194 minutes, including 40 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
3.0 (avg: 1.2)Below average
AvgAvg
Use of restrictive practices
31.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
8.0 (avg: 5.8)About average
AvgAvg
Falls
37.0 (avg: 31.5)Below average
AvgAvg
Polypharmacy (5+ medications)
41.0 (avg: 37.6)About average
AvgAvg
Antipsychotic medication use
10.0 (avg: 12.3)About average
AvgAvg