Sunnyside Lutheran Retirement Village
HORSHAM, VIC76 beds
0.0
Experience 0.0Compliance 0.0Staffing 0.0Quality 0.0
Overall Rating
0.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
0.0How residents experience daily life
Compliance(22% of rating)
0.0Meeting aged care quality standards
Staffing(22% of rating)
0.0Care minutes and staffing levels
Quality Measures(22% of rating)
0.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating declining3.0Q2 2025
0.0Q3 2025
0.0Q4 2025
0.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
62%
38%
Feeling at home
62%
31%
Feeling safe
88%
12%
Follow-up on concerns
19%
56%
25%
Food quality
38%
50%
12%
Having a voice
38%
50%
How the home operates
25%
56%
19%
Independence supported
56%
44%
Staff are caring
69%
25%
Staff competence
19%
75%
Things explained clearly
25%
62%
12%
Treated with respect
75%
25%
Total care minutes187 mins (target: 165)
Target
Registered nurse care minutes36 mins (target: 36)
Target
This facility delivers 187 minutes of hands-on care per resident per day. The government requires a minimum of 165 minutes, including 36 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
20.0 (avg: 24.4)About average
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Unplanned weight loss
5.0 (avg: 5.8)About average
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Falls
26.0 (avg: 31.5)Better than most
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Polypharmacy (5+ medications)
49.0 (avg: 37.6)Below average
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Antipsychotic medication use
7.0 (avg: 12.3)About average
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