Sunset Views Manor

TARNEIT, VICFor-Profit120 beds
Experience 4.0Compliance 5.0Staffing 3.0Quality 4.0
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
4.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating improving
3.0Q1 2025
3.0Q2 2025
4.0Q3 2025
4.0Q4 2025

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

71%
29%

Feeling at home

81%
14%

Feeling safe

86%
14%

Follow-up on concerns

71%
14%
14%

Food quality

24%
43%
29%

Having a voice

90%

How the home operates

67%
29%

Independence supported

81%
19%

Staff are caring

76%
19%

Staff competence

43%
38%
19%

Things explained clearly

62%
29%

Treated with respect

52%
43%
Total care minutes206 mins (target: 222)
Target
Registered nurse care minutes48 mins (target: 45)
Target
Did not meet total care minutes target

This facility delivers 206 minutes of hands-on care per resident per day. The government requires a minimum of 222 minutes, including 45 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q3 2024Q4 2024Q1 2025Q3 2025Q4 2025
Use of restrictive practices
16.0 (avg: 24.4)About average
Avg
Unplanned weight loss
3.0 (avg: 5.8)Better than most
Avg
Falls
26.0 (avg: 31.5)Better than most
Avg
Major injury from a fall
4.0 (avg: 2.3)Below average
Avg
Polypharmacy (5+ medications)
43.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
3.0 (avg: 12.3)Better than most
Avg