The Alexander Aged Care Centre

CLAYTON, VICFor-Profit90 beds
DementiaTerminal illness

Overall Rating

No rating data available

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

1 regulatory decision on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

86%

Feeling at home

86%

Feeling safe

86%
14%

Follow-up on concerns

57%
29%
14%

Food quality

57%
36%

Having a voice

64%
29%

How the home operates

64%
36%

Independence supported

43%
43%
14%

Staff are caring

86%
14%

Staff competence

36%
57%

Things explained clearly

57%
29%

Treated with respect

71%
21%
Total care minutes205 mins (target: 218)
Target
Registered nurse care minutes49 mins (target: 44)
Target
Did not meet total care minutes target

This facility delivers 205 minutes of hands-on care per resident per day. The government requires a minimum of 218 minutes, including 44 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q3 2024Q4 2024Q1 2025Q3 2025Q4 2025
Use of restrictive practices
68.0 (avg: 24.4)Below average
Avg
Unplanned weight loss
5.0 (avg: 5.8)About average
Avg
Falls
35.0 (avg: 31.5)About average
Avg
Polypharmacy (5+ medications)
37.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
3.0 (avg: 12.3)Better than most
Avg