The Pioneers Lodge
GRIFFITH, NSWFor-Profit95 beds
4.0
Experience 4.0Compliance 4.0Staffing 2.0Quality 4.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
2.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
67%
27%
Feeling at home
73%
13%
Feeling safe
93%
Follow-up on concerns
53%
47%
Food quality
40%
47%
13%
Having a voice
67%
27%
How the home operates
80%
20%
Independence supported
47%
47%
Staff are caring
93%
Staff competence
67%
27%
Things explained clearly
67%
27%
Treated with respect
87%
13%
Total care minutes220 mins (target: 210)
Target
Registered nurse care minutes31 mins (target: 43)
Target
This facility delivers 220 minutes of hands-on care per resident per day. The government requires a minimum of 210 minutes, including 43 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
3.0 (avg: 24.4)Better than most
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Unplanned weight loss
7.0 (avg: 5.8)About average
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Falls
34.0 (avg: 31.5)About average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
28.0 (avg: 37.6)Better than most
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Antipsychotic medication use
4.0 (avg: 12.3)Better than most
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