The Queen Victoria Home

LINDISFARNE, TAS137 beds
Experience 4.0Compliance 5.0Staffing 2.0Quality 5.0
DementiaTerminal illness
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Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
2.0

Care minutes and staffing levels

Quality Measures(22% of rating)
5.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

4 regulatory decisions on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

88%
12%

Feeling at home

100%

Feeling safe

100%

Follow-up on concerns

50%
38%
12%

Food quality

50%
38%
12%

Having a voice

94%

How the home operates

69%
19%
12%

Independence supported

69%
12%
12%

Staff are caring

75%
25%

Staff competence

75%
19%

Things explained clearly

81%
19%

Treated with respect

69%
25%
Total care minutes216 mins (target: 202)
Target
Registered nurse care minutes32 mins (target: 41)
Target
Did not meet registered nurse care minutes target

This facility delivers 216 minutes of hands-on care per resident per day. The government requires a minimum of 202 minutes, including 41 minutes delivered by registered nurses.

Use of restrictive practices
11.0 (avg: 24.4)Better than most
Avg
Unplanned weight loss
3.0 (avg: 5.8)Better than most
Avg
Falls
30.0 (avg: 31.5)About average
Avg
Major injury from a fall
1.0 (avg: 2.3)Better than most
Avg
Polypharmacy (5+ medications)
31.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
4.0 (avg: 12.3)Better than most
Avg