Three Tree Lodge
BOWENFELS, NSW62 beds
4.0
Experience 4.0Compliance 4.0Staffing 4.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
77%
15%
Feeling at home
92%
Feeling safe
85%
Follow-up on concerns
77%
15%
Food quality
23%
54%
23%
Having a voice
92%
How the home operates
62%
38%
Independence supported
85%
Staff are caring
85%
Staff competence
77%
15%
Things explained clearly
54%
31%
15%
Treated with respect
92%
Total care minutes214 mins (target: 212)
Target
Registered nurse care minutes55 mins (target: 43)
Target
This facility delivers 214 minutes of hands-on care per resident per day. The government requires a minimum of 212 minutes, including 43 minutes delivered by registered nurses.
Use of restrictive practices
31.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
6.0 (avg: 5.8)About average
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Falls
26.0 (avg: 31.5)Better than most
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
39.0 (avg: 37.6)About average
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Antipsychotic medication use
13.0 (avg: 12.3)About average
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