Touriandi Limited
BINGARA, NSW28 beds
4.0
Experience 5.0Compliance 5.0Staffing 1.0Quality 2.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
5.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
1.0Care minutes and staffing levels
Quality Measures(22% of rating)
2.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
92%
Feeling at home
100%
Feeling safe
100%
Follow-up on concerns
83%
17%
Food quality
50%
25%
17%
Having a voice
92%
How the home operates
83%
17%
Independence supported
92%
Staff are caring
92%
Staff competence
83%
17%
Things explained clearly
83%
17%
Treated with respect
92%
Total care minutes211 mins (target: 214)
Target
Registered nurse care minutes32 mins (target: 43)
Target
This facility delivers 211 minutes of hands-on care per resident per day. The government requires a minimum of 214 minutes, including 43 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
52.0 (avg: 24.4)Below average
AvgAvg
Unplanned weight loss
6.0 (avg: 5.8)About average
AvgAvg
Falls
33.0 (avg: 31.5)About average
AvgAvg
Major injury from a fall
3.0 (avg: 2.3)About average
AvgAvg
Polypharmacy (5+ medications)
43.0 (avg: 37.6)About average
AvgAvg
Antipsychotic medication use
14.0 (avg: 12.3)About average
AvgAvg