Trinity Manor Greensborough
GREENSBOROUGH, VICFor-Profit112 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 4.0
Dementia
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
47%
47%
Feeling at home
40%
47%
13%
Feeling safe
60%
33%
Follow-up on concerns
13%
73%
13%
Food quality
13%
67%
20%
Having a voice
53%
40%
How the home operates
20%
67%
13%
Independence supported
27%
60%
Staff are caring
47%
53%
Staff competence
87%
Things explained clearly
80%
13%
Treated with respect
60%
40%
Total care minutes224 mins (target: 212)
Target
Registered nurse care minutes46 mins (target: 43)
Target
This facility delivers 224 minutes of hands-on care per resident per day. The government requires a minimum of 212 minutes, including 43 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
22.0 (avg: 24.4)About average
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Unplanned weight loss
1.0 (avg: 5.8)Better than most
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Falls
28.0 (avg: 31.5)About average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
28.0 (avg: 37.6)Better than most
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Antipsychotic medication use
4.0 (avg: 12.3)Better than most
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