Uniting AgeWell Preston
PRESTON, VIC104 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 5.0
Dementia
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
85%
15%
Feeling at home
80%
15%
Feeling safe
70%
25%
Follow-up on concerns
30%
70%
Food quality
35%
50%
15%
Having a voice
80%
20%
How the home operates
30%
70%
Independence supported
30%
50%
20%
Staff are caring
85%
15%
Staff competence
20%
75%
Things explained clearly
65%
30%
Treated with respect
80%
20%
Total care minutes222 mins (target: 221)
Target
Registered nurse care minutes48 mins (target: 44)
Target
This facility delivers 222 minutes of hands-on care per resident per day. The government requires a minimum of 221 minutes, including 44 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
24.0 (avg: 24.4)About average
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Unplanned weight loss
5.0 (avg: 5.8)About average
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Falls
21.0 (avg: 31.5)Better than most
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
30.0 (avg: 37.6)About average
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