Uniting AgeWell Strathdon Community

FOREST HILL, VIC187 beds
Experience 3.0Compliance 4.0Staffing 3.0Quality 5.0
DementiaTerminal illness

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
4.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
5.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

1 regulatory decision on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating improving
3.0Q2 2025
3.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

62%
29%
10%

Feeling at home

48%
43%

Feeling safe

71%
29%

Follow-up on concerns

33%
43%
24%

Food quality

38%
33%
24%

Having a voice

29%
38%
29%

How the home operates

33%
57%
10%

Independence supported

38%
43%
14%

Staff are caring

57%
33%

Staff competence

43%
43%
10%

Things explained clearly

24%
48%
19%
10%

Treated with respect

76%
14%
10%
Total care minutes219 mins (target: 218)
Target
Registered nurse care minutes45 mins (target: 44)
Target
Met both targets

This facility delivers 219 minutes of hands-on care per resident per day. The government requires a minimum of 218 minutes, including 44 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q3 2024Q4 2024Q1 2025Q3 2025Q4 2025
Use of restrictive practices
10.0 (avg: 24.4)Better than most
Avg
Unplanned weight loss
2.0 (avg: 5.8)Better than most
Avg
Falls
23.0 (avg: 31.5)Better than most
Avg
Major injury from a fall
2.0 (avg: 2.3)About average
Avg
Polypharmacy (5+ medications)
30.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
5.0 (avg: 12.3)Better than most
Avg