Uniting Autumn Lodge Butler Street
ARMIDALE, NSW64 beds
3.0
Experience 3.0Compliance 4.0Staffing 3.0Quality 4.0
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
57%
36%
Feeling at home
64%
21%
Feeling safe
86%
14%
Follow-up on concerns
36%
50%
Food quality
14%
43%
43%
Having a voice
79%
21%
How the home operates
14%
79%
Independence supported
57%
36%
Staff are caring
57%
29%
14%
Staff competence
50%
36%
14%
Things explained clearly
29%
43%
21%
Treated with respect
50%
43%
Total care minutes194 mins (target: 193)
Target
Registered nurse care minutes41 mins (target: 40)
Target
This facility delivers 194 minutes of hands-on care per resident per day. The government requires a minimum of 193 minutes, including 40 minutes delivered by registered nurses.
Use of restrictive practices
25.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
7.0 (avg: 5.8)About average
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Falls
18.0 (avg: 31.5)Better than most
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
31.0 (avg: 37.6)About average
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Antipsychotic medication use
1.0 (avg: 12.3)Better than most
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