Uniting Banks Lodge Peakhurst
PEAKHURST, NSW114 beds
3.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 2.0
Dementia
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
2.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
24 compliance issues on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating declining4.0Q2 2025
4.0Q3 2025
3.0Q4 2025
3.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
67%
29%
Feeling at home
43%
52%
Feeling safe
71%
29%
Follow-up on concerns
43%
52%
Food quality
29%
52%
19%
Having a voice
67%
29%
How the home operates
43%
52%
Independence supported
48%
48%
Staff are caring
67%
29%
Staff competence
33%
62%
Things explained clearly
14%
52%
33%
Treated with respect
57%
33%
10%
Total care minutes228 mins (target: 219)
Target
Registered nurse care minutes47 mins (target: 44)
Target
This facility delivers 228 minutes of hands-on care per resident per day. The government requires a minimum of 219 minutes, including 44 minutes delivered by registered nurses.
Use of restrictive practices
31.0 (avg: 24.4)About average
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Unplanned weight loss
9.0 (avg: 5.8)Below average
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Falls
39.0 (avg: 31.5)Below average
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Major injury from a fall
3.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
23.0 (avg: 37.6)Better than most
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Antipsychotic medication use
8.0 (avg: 12.3)About average
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