Uniting Eden

EDEN, NSW85 beds
Experience 4.0Compliance 4.0Staffing 3.0Quality 3.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
4.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

88%
12%

Feeling at home

75%
19%

Feeling safe

69%
25%

Follow-up on concerns

75%
19%

Food quality

56%
31%
12%

Having a voice

100%

How the home operates

75%
25%

Independence supported

75%
19%

Staff are caring

88%
12%

Staff competence

62%
31%

Things explained clearly

81%
19%

Treated with respect

81%
19%
Total care minutes234 mins (target: 227)
Target
Registered nurse care minutes47 mins (target: 45)
Target
Met both targets

This facility delivers 234 minutes of hands-on care per resident per day. The government requires a minimum of 227 minutes, including 45 minutes delivered by registered nurses.

Pressure injuries
1.0 (avg: 1.2)Better than most
Avg
Use of restrictive practices
12.0 (avg: 24.4)About average
Avg
Unplanned weight loss
7.0 (avg: 5.8)About average
Avg
Falls
29.0 (avg: 31.5)About average
Avg
Major injury from a fall
2.0 (avg: 2.3)About average
Avg
Polypharmacy (5+ medications)
35.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
17.0 (avg: 12.3)Below average
Avg