Uniting Mingaletta Port Macquarie
PORT MACQUARIE, NSW110 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
67%
27%
Feeling at home
73%
20%
Feeling safe
87%
13%
Follow-up on concerns
60%
20%
20%
Food quality
27%
53%
20%
Having a voice
67%
27%
How the home operates
60%
40%
Independence supported
67%
33%
Staff are caring
80%
13%
Staff competence
53%
47%
Things explained clearly
47%
53%
Treated with respect
80%
13%
Total care minutes222 mins (target: 211)
Target
Registered nurse care minutes46 mins (target: 43)
Target
This facility delivers 222 minutes of hands-on care per resident per day. The government requires a minimum of 211 minutes, including 43 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
55.0 (avg: 24.4)Below average
AvgAvg
Unplanned weight loss
7.0 (avg: 5.8)About average
AvgAvg
Falls
35.0 (avg: 31.5)About average
AvgAvg
Major injury from a fall
1.0 (avg: 2.3)Better than most
AvgAvg
Polypharmacy (5+ medications)
22.0 (avg: 37.6)Better than most
AvgAvg
Antipsychotic medication use
17.0 (avg: 12.3)Below average
AvgAvg