Uniting St Columba's Lane Cove

LANE COVE, NSW42 beds
Experience 4.0Compliance 5.0Staffing 3.0Quality 3.0
Dementia

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

24 compliance issues on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

77%
23%

Feeling at home

54%
38%

Feeling safe

77%
15%

Follow-up on concerns

62%
23%
15%

Food quality

38%
54%

Having a voice

77%
15%

How the home operates

31%
69%

Independence supported

54%
38%

Staff are caring

77%
23%

Staff competence

62%
31%

Things explained clearly

46%
54%

Treated with respect

69%
31%
Total care minutes218 mins (target: 205)
Target
Registered nurse care minutes47 mins (target: 42)
Target
Met both targets

This facility delivers 218 minutes of hands-on care per resident per day. The government requires a minimum of 205 minutes, including 42 minutes delivered by registered nurses.

Pressure injuries
1.0 (avg: 1.2)Better than most
Avg
Use of restrictive practices
20.0 (avg: 24.4)About average
Avg
Unplanned weight loss
3.0 (avg: 5.8)Better than most
Avg
Falls
53.0 (avg: 31.5)Below average
Avg
Polypharmacy (5+ medications)
50.0 (avg: 37.6)Below average
Avg
Antipsychotic medication use
12.0 (avg: 12.3)About average
Avg