Uralba Retirement Village
CARCOAR, NSWFor-Profit22 beds
4.0
Experience 4.0Compliance 4.0Staffing 5.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
85%
15%
Feeling at home
62%
31%
Feeling safe
31%
69%
Follow-up on concerns
54%
23%
23%
Food quality
54%
46%
Having a voice
38%
46%
15%
How the home operates
46%
54%
Independence supported
62%
31%
Staff are caring
46%
54%
Staff competence
46%
54%
Things explained clearly
38%
54%
Treated with respect
69%
31%
Total care minutes236 mins (target: 186)
Target
Registered nurse care minutes80 mins (target: 38)
Target
This facility delivers 236 minutes of hands-on care per resident per day. The government requires a minimum of 186 minutes, including 38 minutes delivered by registered nurses.
Use of restrictive practices
20.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
9.0 (avg: 5.8)Below average
AvgAvg
Falls
23.0 (avg: 31.5)Better than most
AvgAvg
Polypharmacy (5+ medications)
29.0 (avg: 37.6)Better than most
AvgAvg