Villa Maria Catholic Homes John R Hannah Aged Care Residence
MULGRAVE, VICNot-for-Profit74 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 4.0
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
3 compliance issues on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
79%
21%
Feeling at home
71%
29%
Feeling safe
79%
21%
Follow-up on concerns
43%
50%
Food quality
14%
79%
Having a voice
50%
29%
14%
How the home operates
57%
43%
Independence supported
50%
36%
Staff are caring
71%
29%
Staff competence
29%
64%
Things explained clearly
36%
36%
29%
Treated with respect
64%
36%
Total care minutes208 mins (target: 199)
Target
Registered nurse care minutes43 mins (target: 41)
Target
This facility delivers 208 minutes of hands-on care per resident per day. The government requires a minimum of 199 minutes, including 41 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Unplanned weight loss
6.0 (avg: 5.8)About average
AvgAvg
Falls
22.0 (avg: 31.5)Better than most
AvgAvg
Polypharmacy (5+ medications)
36.0 (avg: 37.6)About average
AvgAvg
Antipsychotic medication use
11.0 (avg: 12.3)About average
AvgAvg