Villa Maria Catholic Homes St Bernadette's Aged Care Residence
SUNSHINE NORTH, VICNot-for-Profit89 beds
3.0
Experience 3.0Compliance 4.0Staffing 3.0Quality 3.0
DementiaTerminal illness
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
3 compliance issues, 2 regulatory decisions on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating declining4.0Q1 2025
3.0Q2 2025
3.0Q3 2025
3.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
62%
38%
Feeling at home
44%
56%
Feeling safe
62%
38%
Follow-up on concerns
31%
56%
12%
Food quality
12%
56%
31%
Having a voice
62%
25%
12%
How the home operates
19%
81%
Independence supported
38%
44%
12%
Staff are caring
50%
50%
Staff competence
44%
50%
Things explained clearly
56%
38%
Treated with respect
44%
56%
Total care minutes239 mins (target: 221)
Target
Registered nurse care minutes51 mins (target: 45)
Target
This facility delivers 239 minutes of hands-on care per resident per day. The government requires a minimum of 221 minutes, including 45 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
6.0 (avg: 24.4)Better than most
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Unplanned weight loss
5.0 (avg: 5.8)About average
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Falls
31.0 (avg: 31.5)About average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
34.0 (avg: 37.6)About average
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Antipsychotic medication use
23.0 (avg: 12.3)Below average
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