Wahroonga Place Care Community

WAHROONGA, NSWFor-Profit77 beds
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating improving
3.0Q2 2025
3.0Q3 2025
3.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

64%
36%

Feeling at home

43%
21%
36%

Feeling safe

71%
14%
14%

Follow-up on concerns

57%
29%
14%

Food quality

43%
50%

Having a voice

71%
21%

How the home operates

29%
57%
14%

Independence supported

64%
21%
14%

Staff are caring

64%
29%

Staff competence

21%
71%

Things explained clearly

50%
14%
29%

Treated with respect

57%
36%
Total care minutes221 mins (target: 225)
Target
Registered nurse care minutes48 mins (target: 45)
Target
Did not meet total care minutes target

This facility delivers 221 minutes of hands-on care per resident per day. The government requires a minimum of 225 minutes, including 45 minutes delivered by registered nurses.

Pressure injuries
1.0 (avg: 1.2)Better than most
Avg
Use of restrictive practices
68.0 (avg: 24.4)Below average
Avg
Unplanned weight loss
23.0 (avg: 5.8)Below average
Avg
Falls
33.0 (avg: 31.5)About average
Avg
Major injury from a fall
4.0 (avg: 2.3)Below average
Avg
Polypharmacy (5+ medications)
29.0 (avg: 37.6)Better than most
Avg
Antipsychotic medication use
5.0 (avg: 12.3)Better than most
Avg