Walara Balaklava Millcourt

BALAKLAVA, SA40 beds
Experience 4.0Compliance 4.0Staffing 3.0Quality 5.0
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Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
4.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
5.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

54%
46%

Feeling at home

77%
15%

Feeling safe

77%
23%

Follow-up on concerns

62%
38%

Food quality

54%
38%

Having a voice

31%
62%

How the home operates

46%
38%
15%

Independence supported

38%
54%

Staff are caring

54%
38%

Staff competence

38%
54%

Things explained clearly

31%
46%
23%

Treated with respect

54%
46%
Total care minutes206 mins (target: 216)
Target
Registered nurse care minutes51 mins (target: 44)
Target
Did not meet total care minutes target

This facility delivers 206 minutes of hands-on care per resident per day. The government requires a minimum of 216 minutes, including 44 minutes delivered by registered nurses.

Use of restrictive practices
9.0 (avg: 24.4)Better than most
Avg
Unplanned weight loss
3.0 (avg: 5.8)Better than most
Avg
Falls
23.0 (avg: 31.5)Better than most
Avg
Major injury from a fall
4.0 (avg: 2.3)Below average
Avg
Polypharmacy (5+ medications)
30.0 (avg: 37.6)About average
Avg