Wallarah Point Care Community
TOUKLEY, NSWFor-Profit122 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
57%
39%
Feeling at home
48%
26%
26%
Feeling safe
57%
43%
Follow-up on concerns
48%
39%
13%
Food quality
13%
39%
43%
Having a voice
48%
43%
How the home operates
17%
74%
Independence supported
61%
30%
Staff are caring
65%
30%
Staff competence
48%
48%
Things explained clearly
39%
35%
26%
Treated with respect
83%
Total care minutes212 mins (target: 214)
Target
Registered nurse care minutes46 mins (target: 43)
Target
This facility delivers 212 minutes of hands-on care per resident per day. The government requires a minimum of 214 minutes, including 43 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
16.0 (avg: 24.4)About average
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Unplanned weight loss
2.0 (avg: 5.8)Better than most
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Falls
27.0 (avg: 31.5)About average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
42.0 (avg: 37.6)About average
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Antipsychotic medication use
11.0 (avg: 12.3)About average
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