Wannon Court Hostel

COLERAINE, VICGovernment39 beds
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating declining
5.0Q3 2024
4.0Q4 2024
4.0Q1 2025
4.0Q2 2025

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

58%
25%
17%

Feeling at home

58%
33%

Feeling safe

75%
17%

Follow-up on concerns

50%
17%
25%

Food quality

42%
42%

Having a voice

42%
58%

How the home operates

17%
67%

Independence supported

42%
25%
25%

Staff are caring

50%
33%
17%

Staff competence

25%
67%

Things explained clearly

33%
25%
42%

Treated with respect

58%
25%
17%
Total care minutes165 mins (target: 164)
Target
Registered nurse care minutes39 mins (target: 36)
Target
Met both targets

This facility delivers 165 minutes of hands-on care per resident per day. The government requires a minimum of 164 minutes, including 36 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q3 2024Q4 2024Q1 2025
Pressure injuries
1.0 (avg: 1.2)Better than most
Avg
Unplanned weight loss
15.0 (avg: 5.8)Below average
Avg
Falls
34.0 (avg: 31.5)About average
Avg
Major injury from a fall
4.0 (avg: 2.3)Below average
Avg
Polypharmacy (5+ medications)
39.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
6.0 (avg: 12.3)Better than most
Avg