Warrigal Care Goulburn
GOULBURN, NSWNot-for-Profit165 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 4.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
69%
22%
Feeling at home
81%
Feeling safe
94%
Follow-up on concerns
41%
16%
31%
12%
Food quality
41%
16%
25%
19%
Having a voice
91%
How the home operates
59%
28%
Independence supported
78%
12%
Staff are caring
78%
Staff competence
59%
19%
19%
Things explained clearly
66%
16%
Treated with respect
75%
12%
12%
Total care minutes212 mins (target: 213)
Target
Registered nurse care minutes44 mins (target: 43)
Target
This facility delivers 212 minutes of hands-on care per resident per day. The government requires a minimum of 213 minutes, including 43 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
16.0 (avg: 24.4)About average
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Unplanned weight loss
5.0 (avg: 5.8)About average
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Falls
30.0 (avg: 31.5)About average
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Polypharmacy (5+ medications)
17.0 (avg: 37.6)Better than most
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Antipsychotic medication use
6.0 (avg: 12.3)Better than most
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