Wenonah Lodge

GULGONG, NSW25 beds
Experience 5.0Compliance 5.0Staffing 3.0Quality 4.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
5.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
4.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

92%

Feeling at home

100%

Feeling safe

92%

Follow-up on concerns

83%
17%

Food quality

33%
50%
17%

Having a voice

100%

How the home operates

75%
25%

Independence supported

92%

Staff are caring

92%

Staff competence

75%
25%

Things explained clearly

92%

Treated with respect

67%
33%
Total care minutes218 mins (target: 201)
Target
Registered nurse care minutes47 mins (target: 42)
Target
Met both targets

This facility delivers 218 minutes of hands-on care per resident per day. The government requires a minimum of 201 minutes, including 42 minutes delivered by registered nurses.

Unplanned weight loss
10.0 (avg: 5.8)Below average
Avg
Falls
25.0 (avg: 31.5)Better than most
Avg
Polypharmacy (5+ medications)
32.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
8.0 (avg: 12.3)About average
Avg